![]() ![]() Reviews (110) 11 reviews #169 of 420 Restaurants in Tacoma $$ - $$$ Japanese Sushi Asian. The cleanliness is top of the line.Romantic hotels tacoma. So in short, I strongly recommend this hotel. We wanted to cozy up on the bed and watch a movie. That was one of the reasons we decided to stay in with take out. Then the bed, she did the face plant to test the bed. The room was SPOTLESS! I can't emphasize how clean this room was. She ran her finger along the top of the mirrors and lamps. We've been watching a lot of Hotel: Impossible so my wife is big on clean rooms. She could have said sorry no we don't have that but she took the time to help me with something that wasn't their fault. The breakfast bar was of course closed but Denise, the front desk agent offered to go into the kitchen to get me salt and pepper. I called the front desk to see if they had salt and pepper. Finally, we went to a local Chinese restaurant for dinner and it was pretty bad. This is service I expect from a hotel like the Grand America, not Holiday Inn and not when I'm using reward points. Not super early, but again, they went above and beyond. He called me back shortly and said they could have the room done in about 45 minutes. ![]() However, he said, let me call the housekeeper and see what I can do and I'll call you back. ![]() I called at 1:30 and the room still showed unavailable. He told me check in was at 3:00 and the room wasn't ready yet but to call back at 1:30 and he would check again. On the day of the stay, I called to find out the check in time. Further when I mentioned the hot tub she offered to put me on the ground floor near the hot tub for convenience. Every other Holiday Inn we called wanted an upgrade fee, which I understood totally. The lady I spoke to said to book the room and call back and she would give me a free upgrade as a Valentine's Day Gift. When I called this one, I asked about using points and upgrading to a suite. I compared the various Holiday Inns in the area and called around. My wife and I were using reward points to have an in-town getaway for Valentine's Day. The price was 2 1/2 stars and the stay was 4 stars for me. In fairness, the hotel is only a 2 1/2 star hotel. ![]()
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